Terms of service

Terms & Conditions

Welcome to Jyotsvan.
By accessing or using our website, services, or purchasing products from us, you agree to be bound by the following Terms & Conditions, along with our Privacy Policy. If you do not agree to these terms, please do not use the website.

Definitions

  • “User”, “You”, “Customer” refers to any individual accessing or using the website.

  • “We”, “Us”, “Our”, “Jyotsvan” refers to the brand Jyotsvan.

  • “Website” refers to the Jyotsvan online store.

  • “Products” refers to all items listed and sold on the website.

Eligibility to Use

Use of this website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.
Users below the age of 18 years may use the website only under the supervision of a parent or legal guardian.

Account Registration

To place an order, you may be required to create an account. You agree to:

  • Provide accurate, complete, and updated information

  • Maintain confidentiality of your login credentials

  • Take responsibility for all activities carried out under your account

Jyotsvan reserves the right to suspend or terminate accounts found to contain false or misleading information.

Product Information

We strive to display accurate product descriptions, images, and pricing.
However:

  • Product colors may slightly vary due to screen/display settings

  • Minor variations in packaging or appearance may occur

Pricing & Payments

  • All prices are listed in INR and are inclusive of applicable GST, unless stated otherwise

  • Prices may change without prior notice

  • Jyotsvan reserves the right to correct pricing errors and cancel affected orders

Payments must be made using authorized payment methods available at checkout.

Order Acceptance & Cancellation

Placing an order constitutes an offer to purchase.
Jyotsvan reserves the right to:

  • Accept or reject any order

  • Cancel orders due to stock unavailability, pricing errors, or payment issues

If payment has already been made for a cancelled order, the refund will be processed within 5–7 business days.

Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Courier partner delays

  • Weather conditions

  • Operational or logistical issues

Jyotsvan is not responsible for delays caused by third-party courier services.

Returns & Refunds

Please refer to our Returns & Refund Policy page for detailed information.
Jyotsvan follows a limited return policy applicable only to damaged, defective, or incorrect products.

Prohibited Activities

Users agree not to:

  • Upload or transmit harmful, offensive, or unlawful content

  • Violate intellectual property rights

  • Attempt unauthorized access to the website

  • Engage in fraudulent activities

Violation may result in account termination and legal action.

Intellectual Property

All content on this website—including text, images, logos, designs, and graphics—is the exclusive property of Jyotsvan and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Third-Party Links

The website may contain links to third-party websites.
Jyotsvan is not responsible for:

  • Content accuracy

  • Privacy practices

  • Products or services offered by third parties

Accessing such links is at your own risk.

Disclaimer of Warranties

All products and services are provided “as is” and “as available”.
Jyotsvan makes no warranties, express or implied, including but not limited to fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, Jyotsvan shall not be liable for:

  • Indirect or consequential damages

  • Loss of data, profits, or business

  • Delays or service interruptions

Liability, if any, shall not exceed the amount paid for the product.

Indemnification

You agree to indemnify and hold harmless Jyotsvan from any claims, damages, or expenses arising out of:

  • Violation of these Terms

  • Misuse of the website

  • Breach of applicable laws

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in India.

Changes to Terms

Jyotsvan reserves the right to update or modify these Terms at any time.
Continued use of the website after changes implies acceptance of the updated Terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: jyotsvan@gmail.com
📞 Phone: +91 85111 11744