Returns & Refund Policy

Returns Policy

Jyotsvan maintains a no-return policy. We do not accept returns unless the product received is damaged, defective, or incorrect.

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Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, you must notify us within 7 days of receiving the product.

Please contact us at jyotsvan@gmail.com with:

• Order ID

• Description of the issue

• Clear images or videos of the product received

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Resolution Options

After verification, Jyotsvan will take one of the following actions:

• Provide a replacement for the product (subject to availability), or

• Initiate a refund, at the sole discretion of Jyotsvan

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Refund Process

If a refund is approved, the amount will be credited to the original payment method within 5–7 business days.

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Missing Items

If any item is missing from your order or your order has not been delivered, please contact us within 7 days of the delivery date at jyotsvan@gmail.com.

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Non-Returnable Items

Products will not be eligible for return or refund if:

• The issue is reported after 7 days

• The product shows signs of use

• Damage is caused by mishandling or misuse

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Returns & Refund Support

For any return or refund-related questions, contact us:

📧 Email: jyotsvan@gmail.com
📞 Phone: +91 85111 11744